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How yolo365 Handles Your Personal Data

At yolo365, we are clear about what personal data we collect from your account, how we use it, and who it is shared with — so you can…

Account DataPayment PrivacyCookie ControlsData RetentionYour Access Rights
yolo365 How yolo365 Handles Your Personal Data
PRIVACY CONTACT PATHS

Reach Our Data Team Directly

If you have a question about your data, want to update the information we hold, or need to raise a privacy concern, our support team is reachable through three channels.

Email Support Send a detailed request to our privacy contact address at [email protected]. Include your registered email and the nature of your data request so we can locate and verify your account promptly.
Live Chat Open the live chat widget on yolo365.club while logged in to your account. Our agents can raise a formal data request on your behalf and give you a reference number to track its progress.
Help Centre Ticket Log in, navigate to Account Settings, and submit a support ticket under the Privacy category. This creates a written record of your request and triggers our internal 14-day data-handling workflow automatically.
HOW WE PROTECT YOU

Data Handling, Cookies and Account Security

We apply technical and organisational measures at every layer of data handling on yolo365.

Payment Data Encryption

Your UPI handle, Paytm number and PhonePe transaction references are transmitted over TLS and never stored in plain text. Payment processor tokens replace raw credentials in our database after the first successful transaction.

Cookie Controls

We use functional cookies to keep you logged in and analytics cookies to understand how the lobby is used. You can review and withdraw cookie consent at any time through the cookie preference panel in your account settings.

Account Access Logs

Every login to your yolo365 account is time-stamped and IP-logged. You can view your recent access history under Security Settings and flag any session you do not recognise directly from that screen.

Data Retention Schedule

Active account data is retained while your account is open. If you close your account, transactional data required for regulatory audit is kept for the minimum period required by applicable law, after which it is deleted.

Third-Party Sharing

We share your data only with payment processors (UPI, Paytm, PhonePe networks), identity verification providers, and fraud-prevention services that are contractually bound to process your data only on our instructions.

Right to Correction and Access

You may request a full export of the personal data we hold, ask us to correct inaccurate records, or request erasure of non-mandatory data by contacting [email protected] with your account-registered email address.

Common Questions About Your Privacy on yolo365

These questions cover the data rights that matter most to your account — from what we collect during KYC to how long payment records are kept and how to contact us for a data export or deletion request.

We collect your name, email address, phone number and, during identity verification, a copy of your government-issued ID. Payment identifiers such as your UPI handle or Paytm-registered number are collected when you add a withdrawal method.

No. We do not sell or rent your personal data to third-party marketers. Data is shared only with payment processors, identity-check providers, and fraud-prevention partners, each bound by strict data-processing agreements to use it only for the stated purpose.

Send an email to [email protected] from your account-registered address, with the subject line 'Data Access Request'. We will verify your identity and deliver a structured export of your personal data within 14 working days of verification.

You may request deletion of personal data that is not required for legal, audit or dispute purposes. Raise a deletion request via the Help Centre ticket system or by email. We will confirm which data can be erased immediately and which must be retained under law.

Transaction records linked to UPI, Paytm and PhonePe deposits or withdrawals are kept for the minimum period required by applicable financial regulations for audit and dispute resolution. Once that period expires, records are permanently deleted from our systems.

We use session cookies to maintain your login, analytics cookies to improve lobby performance, and preference cookies to remember your settings. You can review and change your cookie choices at any time in Account Settings under the Privacy tab.

Raise a formal concern via [email protected] or the live chat on yolo365.club. If you are not satisfied with our response, you may escalate to the data protection authority with jurisdiction over your location where local law permits.